Privacy Policy

Your privacy and the security of your personal information is our priority. Gentle Bodycare is committed to protecting your privacy and follows strict security procedures in the storage and disclosure of the information you provide. We do not share your details with any 3rd parties except for courier companies for delivery means.

When you place an order with us, you are required to provide us with some personal details:

  • Your name
  • Address
  • Telephone number
  • E-mail address
  • Your shipping address if different from billing
  • Your card payment details are processed separately by third party full encrypted Sage Software for your security. We retain information only for refund purposes.

Services & Marketing

Gentle Bodycare uses your information for the limited purpose of processing your order and we will not share your private information with anyone except where it is part of providing a service to you e.g sending your order via Royal Mail. We use your email address to confirm your order and to keep you informed of the progress of your order if there is any delay.

We may occasionally update you on our latest products, news and special offers via e-mail. But you have the option when signing up as a Customer to opt out. Any further emails sent from us purely for marketing purposes (special offers) will give you the option to unsubscribe. Rarely do we send newsletters - it is not our priority. Instead visit Site News pages for details of current site offers.

If you register your e-mail with us for new product updates, your e-mail address will be kept safe on our database and, once again, it will never be disclosed to any third parties except where it is part of providing a service to you. 


Cookie data is collected as part of the encrypted check out process but will not be shared with any 3rd parties.


Gentle Bodycare on-line ordering service is fully secure. Our payment systems provider uses the very latest industry standard Secure Sockets Layer (SSL) encryption technology with Third Party Sage Software to allow for the encryption of potentially sensitive information and to ensure absolute safety.

All credit card transactions processed from this site use 128 bit encryption to create a safe and secure shopping experience for you. Once you get to the payment stage, you will enter a secure area and your credit card details are handled by the highest security standards available. If you have any questions/comments regarding privacy or security, please do not hesitate to contact us.