Terms & Conditions

These terms and conditions apply to the use of any website owned and operated by Gentlebodycare.co. By accessing this website, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or have access to this website. If you have any questions, please contact us at customerservices@gentlebodycare.co.uk

DEFINITIONS

" Gentlebodycare.co" is a trading name of Organic Colour Co Ltd Limited whose registered office is at 326 Kensal Rd London W10 5BZ, UK. Company Registration 4323169.

" website" refers to any of the websites owned and operated by Gentlebodycare.co.

" net order value" is the total value of the order after deduction of any discounts, deals or special offers but before the deduction of any vouchers issued by Gentlebodycare.co. The net order value is used to calculate carriage and delivery charges.

COPYRIGHT

The copyright to the contents of this website belongs to Gentlebodycare.co. Users may download, view and print materials for their own personal, non-commercial use

GENERAL CONDITIONS

All orders for goods shall be subject to these terms and conditions. No variation of these terms and conditions shall apply unless agreed in writing by Gentlebodycare.co.

Gentlebodycare.co guarantee that all goods on offer are accurately described on the website and are fit for their intended purpose. Should any product fail to meet our high standards it will be immediately replaced. This does not affect your statutory rights.

OVER 18?

Please note that orders can only be accepted from customers who are 18 years or older. If you are under 18 years of age you are welcome to browse our website but regret that we are unable to accept any order from you.

PAYMENT

Payment for goods ordered can be made by most major credit or debit cards except American Express and Diners Card.

In the event of payment being declined by your card issuer, Gentlebodycare.co shall not be responsible for any costs or inconvenience caused by a subsequent delay in despatch.

DELIVERY CHARGES AND METHODS - UK MAINLAND

 
Net Order Value, within the UK Mainland
less than £35 £1.50
£35 - £100 £4.75
more than £100 Free
   
Orders from outside the UK Mainland
Small Packages £5.00
   

Orders up to £35 net order value are subject to a charge of £1.50 for postage and packing and are generally sent by First Class post.

Orders valued between £35 and £100 net order value are subject to a charge of £4.75 for postage and packing and are generally sent by Courier for delivery the day after despatch.

Orders over £100 net order value are sent carriage free by Courier for delivery the day after despatch.
In general orders are despatched on the day after they are received, however at busy times this may not be possible. Please allow one week for delivery.

Orders will dispatched through either: Royal Mail or a courier service depending on the size of the order.

CANCELLATION OF ORDER

Under the Distance Selling Regulations, all UK customers have the right to cancel orders placed through a website within seven working days of their receipt of the goods. UK residents wishing to cancel an order under these Regulations should return the goods to Gentlebodycare.co, Saga Centre 326 Kensal Rd London W10 5BZ in their original packing and in their original condition.

Gentlebodycare.co will not accept any responsibility for loss or damage to goods returned in this way until they are received at the address above and we strongly recommend that returns are sent by Recorded Delivery or some other means of tracked delivery system.

Once we receive the goods in saleable condition, a refund for their cost will be made to your credit/debit card.

RETURN OF GOODS

Customers wishing to return goods other than by way of an Order Cancellation must contact our Customer Service team by telephone on +44 (0) 20 8960 7968 or by e-mail at customerservices@gentlebodycare.co.uk for instructions.

LINKS

Gentlebodycare.co websites may contain links to other sites. Such links do not imply any endorsement of other sites, and Gentlebodycare.co bear no responsibility for their content. Other website operators wishing to establish a link with any Gentlebodycare.co website should send a request to info@gentlebodycare.co.uk.

LEGAL NOTICE

This website and these terms and conditions are governed by the laws of England and Wales. Any disputes arising from this website shall be resolved by the English Courts


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Site news
  17/06/2008
NEW! Ten Years Younger Kit
 
  30/04/2008
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  16/01/2008
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  07/01/2008
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